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At YOUVA COFFEE, we’re dedicated to ensuring your orders are delivered safely and on time. Please review our shipping policy for important details about processing, delivery, and tracking.

🛒 Order Processing Time

• All orders are processed within 1–2 business days after full payment is received.

• Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Delivery Timeline

• After dispatch, orders typically arrive within 4–7 business days, depending on your location.

• Deliveries to remote or rural areas may take slightly longer.

📦 Shipping Charges

• Any applicable shipping fees will be shown clearly at checkout.

• Free shipping may be available during promotional periods (T&Cs apply).

🔍 Order Tracking

• Once your order is shipped, you’ll receive a tracking number via email or SMS.

• You can track your shipment using the provided link for real-time updates.

🏠 Accurate Address Required

• Please ensure that your shipping address is complete and accurate before checkout.

• YOUVA COFFEE is not responsible for delivery failures or delays caused by incorrect address details.

⏳ Possible Delivery Delays

While we aim for timely deliveries, delays may occur due to:

• Weather conditions

• Strikes or courier issues

• Natural disasters or unforeseen events

We appreciate your patience in such situations and will do our best to assist.

📹 Damaged Package Protocol

• If your package looks tampered with or damaged on delivery, please do not accept it and contact us immediately.

• If accepted, please ensure to record a clear unboxing video as proof in case of any damage or missing items.

🚫 Non-Delivery Situations

• If you're unavailable during delivery or the address is incorrect, the order will be returned to us.

• In such cases, additional shipping charges may apply to resend the order.

📞 Contact Us

Have questions about your shipment?

• 📩 Email: support@youvacoffee.com

• 📱 Instagram DM: @youvacoffee

• 📞 Phone/WhatsApp: +91-9211321311

• 🕐 Support Hours: 10 AM – 6 PM (Monday to Saturday)

We’re here to help you every step of the way!